Q:What about your products quality?
A: Win with reliability! We have 20 years of production experience and 10 years of export experience, quality is more better than some factories.
Q:What''s the delivery time?
A:Generally,for the standard orders,the delivery time is within 15 working days after receiving your advance payment.
Q: How long will our price be valid?
A: We are a friendly supplier, never greedy on windfall profit. Basically, our price remains stable through the year. We only adjust our price based on two situations: The rate of USD: RMB varies significantly according to the international currency exchange rates. Manufacturers adjusted the machine price, because of the increasing labor cost, and raw material cost.
Q: What logistics ways we can work for shipment?
A: We can ship construction machinery by various transportation tools. For 90% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania and Europe, either by container or RoRo/Bulk shipment. For neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Uzbekistan etc, we can ship generator set and engines by road or railway. For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or Fedex.
1. Spare parts: XHGET is dedicated to provide our clients with spare parts with highest quality, exact fitness and appropriate function. With our global distributor network, you are guaranteed with fast deliveries and services. Please submit your spare request to us, and list products name, model, equipment serial number, description of required parts.We guarantee that your request will be handled quickly and appropriately.
2. Training: XHGET offer perfect facilities and comfortable environment and can provide training services to different users. The training sessions include product training , operating training , maintenance know-how, technical know-how training , standards, laws and regulations training and other trainings, all of which are tailored to fulfill your individual needs. Training programs can be conducted in our factory field, or at the client''s site.